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For after-hours water and sewer emergencies, please call 225-HELP (4357).
The City of Miamisburg is a provider of water and sewer services to residents. The Public Works Department is responsible for operating and maintaining facilities and infrastructure, which includes a Water Reclamation Facility (WRF) and a Water Treatment Facility (WTF). The Department has a staff member who manages environmental programs to coordinate compliance issues related to water and sewer safety.
Among the regular measures taken to maintain the system is hydrant/water main flushing. This procedure is conducted annually over the course of 2-3 weeks each spring. Hydrant flushing does not affect every resident, but water may be discolored at times in certain sections of the City. The discolored water is safe for drinking and bathing, but can stain clothes being laundered. If clothing is inadvertently stained, residents should keep the items wet until rust remover can be obtained. Packets are available free of charge at both the Civic Center and the Service Center.
Residents can register for water and sewer service in person at the Civic Center. Customer billing occurs quarterly, and payments can be made online, by mail or in person at the Civic Center. Personal checks, cash (in person only), automatic bank account withdrawal, Visa, MasterCard, Discover and American Express are accepted forms of payment.
The City is in the midst of five-year, phased-in rate increases for water and sewer service to fund major system improvements. These projects will total approximately $69 million in cost and include the addition of water softening. Prior to the current series of rate increases, a water and sewer rate survey conducted in 2014 by the City of Oakwood indicated that Miamisburg customers paid a combined rate that ranked in the middle one-third among 63 providers in southwest Ohio.
CLICK HERE for the City's annual Water Quality Report.
For Water Billing questions, please call (937) 847-6460.
For general Public Works inquiries, please call (937) 847-6635.