For after-hours water and sewer emergencies, please call 225-HELP (4357).
The City of Miamisburg is a provider of water and sewer services to residents. The Public Works Department is responsible for operating and maintaining facilities and infrastructure, which includes a Water Reclamation Facility (WRF) and a Water Treatment Facility (WTF). The WRF was expanded and renovated in 2001-04 in a project designed to meet increasing EPA standards and accommodate future growth in the community. The WTF completed similar-type renovations in early 2006. Together, these projects represent an investment of approximately $10 million by the City. The Department has a staff member who manages environmental programs to coordinate compliance issues related to water and sewer safety.
Among the regular measures taken to maintain the system is hydrant/water main flushing. This procedure is conducted annually over the course of 2-3 weeks each spring. Hydrant flushing does not affect every resident, but water may be discolored at times in certain sections of the City. The discolored water is safe for drinking and bathing, but can stain clothes being laundered. If clothing is inadvertently stained, residents should keep the items wet until rust remover can be obtained. Packets are available free of charge at both the Civic Center and the Service Center.
Residents can register for water and sewer service in person at the Civic Center. Customer billing occurs quarterly, and payments can be made online, by mail or in person at the Civic Center. Personal checks, cash (in person only), automatic bank account withdrawal, Visa, MasterCard, Discover and American Express are accepted forms of payment. Questions may be directed to Water Billing at (937) 847-6460.
The City initiated five-year phased-in rate increases for water and sewer service in mid-2009. These were the first rate increases for Miamisburg customers since 2001. A water and sewer rate survey conducted in early 2014 by the City of Oakwood indicated that Miamisburg customers pay a combined rate that ranks in the middle one-third among 63 providers in southwest Ohio.
The Public Works Department has completed its 2013 Water Quality Report. This document can be accessed on this website, and questions can be directed to (937) 847-6635..